Telegram
Our preferred support channel for setup help, invoices and account questions. Join the group to ask about setup, plans, invoices or renewals.
Message us on TelegramSupport
Message us for help with your account
Support is social messaging only. Telegram is our preferred channel, and you can also reach us on Facebook or Instagram.
Facebook support
Message us on Facebook if that is easier for you.
Message on FacebookMessage or follow the Shock X Instagram page.
Message on InstagramVisit the Shock X TikTok page. TikTok is a social page, not a support channel.
Setting up a new device? The step-by-step guides cover Firestick, Android TV, iOS and Android.